My ID is about to expire, am I allowed to still onboard?

No. GoTyme Bank requires that all identification documents used for account opening are valid for at least one (1) month beyond your application date. This ensures that your identification remains active throughout the verification process and meets Bangko Sentral ng Pilipinas (BSP) and Know-Your-Customer (KYC) standards.

Expired or soon-to-expire IDs cannot be accepted, as they may no longer be recognized as valid proof of identity by regulatory authorities. Attempting to onboard using an ID that is expired or within a few days of expiration may cause your application to be rejected or delayed until a renewed document is provided.

Exception: If your Worker ACR has expired, you may submit a valid 9(g) Worker ACR Extension Letter as a supporting document in the meantime. This extension letter must itself be current and within its validity period to be accepted.

If your ID is expiring soon, we recommend renewing it first before starting the account opening process. This helps avoid issues such as verification errors or account suspension later on.

Tip: Always check the expiration date of your ID before uploading it. For the smoothest experience, ensure your document is valid for at least one (1) month or more from your date of registration. This applies to all accepted ID types — Passport, ACR I-Card (including Probationary Resident and Voluntary Registrant variants), Diplomat/Officer Identification Card, and the 9(g) Worker ACR Extension Letter.

GoTyme Bank reserves the right to request updated documents if your ID expires shortly after onboarding, as part of our commitment to maintaining accurate and compliant customer records.